NCERT MCQ CLASS-11 | ENGLISH NCERT MCQ | CHAPTER- 8 | SNAPSHOT | THE TALE OF MELON CITY | EDUGROWN

In This Post we are  providing Chapter-8 The Tale of Melon City NCERT MCQ for Class 11 English Snapshot which will be beneficial for students. These solutions are updated according to 2021-22 syllabus. These MCQS  can be really helpful in the preparation of Board exams and will provide you with a brief knowledge of the chapter.

NCERT MCQ ON THE TALE OF MELON CITY


Question 1 : “This is a disgrace.” What was a disgrace?
a) Poorly built arch
b) Unenthusiastic crowd
c) Crown being stroked
d) None of the above

Answer :  C

Question 2 : After reading “The Tale of the Melon City”, what opinion do you form of the King?
a) He was a just King
b) He was a rule abiding King
c) He was a foolish King
d) He was a wise King

Answer :  C

Question 3: Do you think that the King took his ‘notion of justice’ too far?
a) No, he did what a just King would do
b) Maybe
c) Yes, he lost his life in the process
d) Can not determine

Answer :  C

Question 4 : What order did the King give after the incident?
a) He ordered workmen to be hanged
b) He ordered to hang the chief of builders
c) He ordered to summon the architect
d) He ordered to gather all people

Answer :  B

Question 5 : Who did the chief of builders blame?
a) The public
b) The architect
c) The masons
d) The workmen

Answer :  D

Question 6 : What is most important to the public of the state?
a) Their peace and liberty
b) How the state is ruled
c) Their wealth
d) Their involvement in state decisions

Answer :  A

Question 7 : What reason did the workmen give to the King?
a) Instructions given were wrong
b) Time provided was less
c) Bricks were of the wrong size
d) Changes were made at the last point

Answer :  C

Question 8: According to the architect, who made the amendments?
a) The King
b) The chief of the builders
c) He himself
d) The masons

Answer :  A

Question 9: Why did the idiot reply the way he did?
a) Because he liked melons
b) Because he rode horses
c) Because he knew how to use sword
d) Because he grew melons

Answer :  A

Question 10: Who was to choose the next King?
a) The next to pass the City Gate
b) The Ministers
c) The public
d) The heir of the deceased King would be the king by rule

Answer :  A

Question 11 : Who passed the City Gate?
a) An old wise man
b) An idiot
c) A beggar
d) A child

Answer :  B

Question 12 : What sort of perception does the public hold for their chosen King after so many years?
a) They don’t like him
b) They are enraged
c) They like him very much
d) They have no problem whatsoever

Answer :  D

Question 13: Who according to the counsel was the culprit that was brought before the King?
a) The King
b) The crown
c) The arch
d) The chief of the builders

Answer :  C

Question 14 : “The Tale of the Melon City” is written by __________.
a) Amitav Ghosh
b) Arundhati Roy
c) Vikram Seth
d) Idries Shah

Answer :  C

Question 15 : What was the public demand that the King sought to fulfill?
a) They wanted no one to be hanged
b) They wanted a hanging
c) They wanted the arch to be demolished
d) The wanted a new king

Answer :  B

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NCERT MCQ CLASS-11 | ENGLISH NCERT MCQ | CHAPTER- 7 | SNAPSHOT | BIRTH | EDUGROWN

In This Post we are  providing Chapter- 7 Birth NCERT MCQ for Class 11 English Snapshot which will be beneficial for students. These solutions are updated according to 2021-22 syllabus. These MCQS  can be really helpful in the preparation of Board exams and will provide you with a brief knowledge of the chapter.

NCERT MCQ ON BIRTH

Q1. How long did it take for Andrew’s efforts to yield results?

(i) Fifteen minutes
(ii) All efforts went into vain
(iii) One hour
(iv) Half an hour

Answer (iv) Half an hour


Q2. Why did the child become slippery in Andrew’s hand?

(i) Because of atmosphere in the room
(ii) Because Andrew was losing his focus
(iii) Because of constant juggling between waters
(iv) None of the above

Answer (iii) Because of constant juggling between waters


Q3. How does the author describe the bedroom of Joe’s house?

(i) Well furnished
(ii) Poorly furnished
(iii) Dirty
(iv) Both (ii) and (iii)

Answer (ii) Poorly furnished


Q4. But her hands were together, her lips moved without sound.” Who is her?

(i) Susan
(ii) Midwife
(iii) Mrs. Morgan’s mother
(iv) Not clear from the story

Answer (iii) Mrs. Morgan’s mother


Q5. What does the author refer to as ‘a miracle’?

(i) Life getting into the stillborn
(ii) Morgan family welcoming a child
(iii) Susan getting consciousness
(iv) None of the above

Answer (i) Life getting into the stillborn


Q6. Where did Joe Morgan live?

(i) Number 11, Blaina Terrace
(ii) Number 14, Bryngower
(iii) Number 12, Blaina Terrace
(iv) Number 12, Bryngower

Answer (iii) Number 12, Blaina Terrace


Q7. During the whole incident, Joe did not enter the house. Why?

(i) Because he was superstitious
(ii) Because he didn’t want to disturb
(iii) Because he didn’t want to see the child
(iv) Because he was anxious

Answer (iv) Because he was anxious


Q8. Why did Andrew get oblivious to all the work he had done in Blaenelly?

(i) Because he got all hopeless
(ii) Because he did something extraordinary that night
(iii) Because he was leaving Blaenelly
(iv) Because he got tired

Answer (ii) Because he did something extraordinary that night


Q9. Who was waiting for Andrew at midnight?

(i) Dr. Edward
(ii) Christine
(iii) Joe Morgan
(iv) Mrs. Morgan’s mother

Answer (iii) Joe Morgan


Q10. Why is the lesson named “Birth”?

(i) Because the doctor is specialist in childbirths
(ii) Because a lot of childbirths take place
(iii) Because it is about birth of a child
(iv) Because it talks about philosophy of life

Answer (iii) Because it is about birth of a child


Q11. After how many years were Joe and Susan blessed with a child?

(i) Ten years
(ii) One year
(iii) Five years
(iv) Twenty years

Answer (iv) Twenty years


Q12. Andrew did his medical practice under the assistance of

(i) Dr. Page
(ii) Dr. Morgan
(iii) Dr. William
(iv) Dr. Shane

Answer (iii) Dr. William


Q13. What can you say about Dr. Andrew after reading “Birth”?

(i) He did not put all his efforts
(ii) He fulfilled his obligations well as a doctor
(iii) His skills were not enough
(iv) He was arrogant

Answer (ii) He fulfilled his obligations well as a doctor


Q14. Birth of Susan’s child was a turning point in Dr. Andrew’s life. Do you agree?

(i) Absolutely
(ii) Not at all
(iii) Partially

(iv) Half

Answer (i) Absolutely


Q15. Who is the author of “Birth”?

(i) A.J. Cornin
(ii) J.B. Priestley
(iii) Andrew Manson
(iv) Edward Page

Answer (i) A.J. Cornin


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NCERT MCQ CLASS-11 | ENGLISH NCERT MCQ | CHAPTER- 6 | SNAPSHOT | THE GHAT OF THE ONLY WORLD | EDUGROWN

In This Post we are  providing Chapter-6 The Ghat of the only World NCERT MCQ for Class 11 English Snapshot which will be beneficial for students. These solutions are updated according to 2021-22 syllabus. These MCQS  can be really helpful in the preparation of Board exams and will provide you with a brief knowledge of the chapter.

NCERT MCQ ON THE GHAT OF THE ONLY WORLD

1. When did Shahid and the author become friends in a real sense?

(a) When they studied in the Delhi University(b) When Shahid moved to Brooklyn(c) When the author moved to Boston(d) When they stayed in the same hostel

Answer► (b) When Shahid moved to Brooklyn


2. Shahid described ‘the view of the Brooklyn waterfront slipping into the East River’ as a _______.

(a) fountain(b) waterfall(c) ghat(d) mountain

Answer ► (c) ghat

3. Shahid and the author had shared love for ________

.(a) Kishore Kumar(b) Rogan josh(c) Roshnara Begum(d) All of the above

Answer ► (d) All of the above

4. Shahid wanted to go to ______ during his last days.

(a) Kathmandu(b) New York(c) Kashmir(d) Karachi

Answer ► (c) Kashmirurn

5.Once in his childhood, what did Shahid’s mother help to create in his room?

(a) A Hindu temple(b) A holy scripture of Hindu(c) A painting of Hindu god(d) None of the above

Answer ► (a) A Hindu temple

6. Agha Shahid Ali was undergoing a treatment for ___________.

(a) psoriasis(b) dengue(c) cancer(d) malaria

Answer ► (c) cancer

7. Shahid’s parents continued to live in __________.

(a) Boston(b) Srinagar(c) Kathmandu(d) Jammu

Answer ► (b) Srinagar

8. What did Shahid describe as “the happiest time of his life”?

(a) His time in Nalanda University(b) His time at Penn State(c) His time at Manhattan’s college(d) His time at New York University

Answer ► (b) His time at Penn State


9. When did Shahid pass away?

(a) 14 April 2001(b) 11 September 2001(c) 8 December 2001(d) 6 June 2001

Answer ► (c) 8 December 2001


10. The author has described Shahid as a _________ person

.(a) unsociable(b) intelligent(c) sociable(d) optimistic

Answer ► (c) sociable


11. What was Shahid’s reaction when he got to know that ‘there was not much hope’?

(a) He was calm and untroubled(b) He panicked(c) He isolated himself(d) He got depressed

Answer ► (a) He was calm and untroubled

12. “The Ghat of the Only World” is written by the author as a promise to his _______

.(a) mother(b) friend(c) father(d) neighbour

Answer ► (b) friend

13. Who had a great influence on Shahid’s poetry?

(a) John Keats(b) Gwendolyn Brooks(c) James Merrill(d) Roshnara Begum

Answer ► (c) James Merrill

14. According to the author, what was the most impressive work of Shahid?

(a) Boston Airport(b) The Country Without a Post Office(c) His writings of Kashmir(d) None of the above

Answer ► (b) The Country Without a Post Office

15. Shahid passed away while he was ______.

(a) writing(b) cooking(c) asleep(d) driving

Answer ► (c) asleep

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NCERT MCQ CLASS-11 | ENGLISH NCERT MCQ | CHAPTER- 5 | SNAPSHOT | MOTHER’S DAY | EDUGROWN

In This Post we are  providing Chapter-5 Mother’s Day NCERT MCQ for Class 11 English Snapshot which will be beneficial for students. These solutions are updated according to 2021-22 syllabus. These MCQS  can be really helpful in the preparation of Board exams and will provide you with a brief knowledge of the chapter.

NCERT MCQ ON MOTHER’S DAY

Question 1.
What message does the author of “Mother’s Day” try to convey?

(a) To appreciate wives/ mothers for their work
(b) To work hard for your mother
(c) To spend time with family
(d) To respect everyone

Answer: (a) To appreciate wives/ mothers for their work


Question 2.
What does Mrs.Pearson suggest them to do for that night?

(a) Family game of rummy
(b) Getting the supper ready
(c) Both (a) and (b)
(d) None of the above

Answer: (c) Both (a) and (b)


Question 3.
Mrs. Pearson’s family had been _________ towards Mrs. Pearson.

(a) respectful
(b) polite
(c) biased
(d) unappreciative

Answer: (d) unappreciative


Question 4.
What does George mean when he says ‘we’re at sixes and sevens here’?

(a) In a state of confusion and disorder
(b) In a middle of a conflict
(c) In a middle of taking a decision
(d) In a state of agony

Answer: (a) In a state of confusion and disorder


Question 5.
According to Mrs. Pearson, where Cyril had been wasting his time and money?

(a) Races
(b) Ice shows
(c) Both (a) and (b)
(d) Clubbing

Answer: (c) Both (a) and (b)


Question 6.
What was George’s reaction when he saw his wife drinking stout during day time?

(a) He did not like it
(b) He did not mind
(c) He accompanied her
(d) He ignored her

Answer: (a) He did not like it


Question 7.
“Well, she’s suddenly all different.” Who said this and for whom?

(a) Cyril for Dorris
(b) Dorris for her mother
(c) Cyril for her mother
(d) George for Dorris

Answer: (b) Dorris for her mother


Question 8.
What are the ‘changes’ that Mrs. Pearson referred to Cyril?

(a) Change in the way she is treated by the family
(b) Changes in her daily routine
(c) Changes related to her work
(d) None of the above

Answer: (a) Change in the way she is treated by the family


Question 9.
Where was Dorris headed for the night?

(a) She had to work overtime
(b) She was going out with Charlie Spence
(c) She was going for her friend’s birthday
(d) She had some appointment

Answer: (b) She was going out with Charlie Spence


Question 10.
What is the first thing that Dorris does as soon as she enters the house?

(a) Asks her mother to give her tea
(b) Asks her mother to cook something for her
(c) Asks her mother about her day
(d) Asks her mother to iron her yellow silk

Answer: (d) Asks her mother to iron her yellow silk


Question 11.
How does Mrs. Fitzgerald plan to help Mrs. Pearson?

(a) By talking to Mrs. Pearson’s family
(b) By listening to Mrs. Pearson rants
(c) By swapping personalities with Mrs. Pearson
(d) Both (a) and (b)

Answer: (c) By swapping personalities with Mrs. Pearson


Question 12.
In what endeavour does Mrs. Fitzgerald help Mrs. Pearson?

(a) To see future
(b) To make her family treat her well
(c) To run errands
(c) None of the above

Answer: (b) To make her family treat her well

Question 13.
The attitude of Mrs. Pearson’s family changes towards her. Comment.

(a) No
(b) Yes
(c) Maybe
(d) Not clear from the story

Answer: (b) Yes


Question 14.
Mrs. Fitzgerald asks Mrs. Pearson to be ___________ with her family.

(a) rude
(b) polite
(c) ignorant
(d) firm

Answer: (d) firm


Question 15.
When do Mrs. Pearson and Mrs. Fitzgerald get back to their original selves?

(a) When Mrs. Pearson’s family gets to know about them
(b) When they both get bored
(c) When the situation goes out of hand
(d) None of the above

Answer: (c) When the situation goes out of hand



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NCERT MCQ CLASS-11 | ENGLISH NCERT MCQ | CHAPTER- 4 | SNAPSHOT | ALBERT EINSTEIN AT SCHOOL | EDUGROWN

In This Post we are  providing Chapter- 4 Albert Einstein at School NCERT MCQ for Class 11 English Snapshot which will be beneficial for students. These solutions are updated according to 2021-22 syllabus. These MCQS  can be really helpful in the preparation of Board exams and will provide you with a brief knowledge of the chapter.

NCERT MCQ ON ALBERT EINSTEIN AT SCHOOL

Q1. How did Albert plan to get into a college?

(i) By giving an entrance exam
(ii) Through his father’s reference
(iii) By getting a reference from his history teacher
(iv) By getting a reference from his mathematics teacher

Answer (iv) By getting a reference from his mathematics teacher


Q2. I’ll never go back to that place.” Which place is Albert referring to?

(i) His home in Milan
(ii) His school
(iii) His room in quarter of Munich
(iv) Berlin

Answer (ii) His school


Q3. What was Albert’s theory of education?

(i) Giving importance to ideas than to facts
(ii) Learning all important facts
(iii) Memorizing
(iv) Writing everything

Answer (i) Giving importance to ideas than to facts


Q4. It’s almost the only class where I’m not wasting my time.” Which class is Albert talking about here?

(i) History
(ii) Mathematics
(iii) Science
(iv) English

Answer (ii) Mathematics


Q5. How much did the doctor charge from Albert?

(i) Asked Albert to invite Yuri for a meal
(ii) Asked Albert to invite him for a meal
(iii) His consultation fees
(iv) None of the above

Answer (i) Asked Albert to invite Yuri for a meal


Q6. According to Einstein, learning facts is not

(i) avoidable
(ii) wasteful
(iii) education
(iv) easy

Answer (iii) education


Q7. What sort of a student Einstein was according to his teachers?

(i) Insincere
(ii) Rebellion
(iii) Troublesome
(iv) All of the above

Answer (iv) All of the above


Q8. Why was Einstein summoned by the head teacher?

(i) To ask him to leave the school
(ii) To punish him for bad work
(iii) To reward him for his work
(iv) None of the above

Answer (i) To ask him to leave the school


Q9. What was the name of Albert Einstein’s history teacher?

(i) Mr. Weil
(ii) Mr. Braun
(iii) Mr. Koch
(iv) Not mentioned in the lesson

Answer (ii) Mr. Braun


Q10. Who did Albert Einstein meet before leaving Munich?

(i) His math’s teacher
(ii) Elsa
(iii) Yuri
(iv) The head teacher of the school

Answer (iii) Yuri


Q11. Why did Albert feel that ‘the medical certificate was burning a hole in his pocket’?

(i) Because it had cost him money
(ii) Because it proved to be of no use
(iii) Both (i) and (ii)
(iv) None of the above

Answer (iii) Both (i) and (ii)


Q12. The extract “Albert Einstein at School” is taken from

(i) The Young Einstein
(ii) Einstein’s expulsion
(iii) The Story of Einstein
(iv) The Famous Einstein

Answer (i) The Young Einstein


Q13. The doctor seemed to understand what Albert was going through because

(i) he himself had been a student
(ii) he was paid well
(iii) he was new at being a doctor
(iv) None of the above

Answer (i) he himself had been a student


Q14. For how long was Albert supposed to stay away from school as per the certificate?

(i) One month
(ii) Two months
(iii) Six months
(iv) Three months

Answer (iii) Six months


Q15. How did Albert feel about going to school every day?

(i) Cheerful
(ii) Scared
(iii) Miserable
(iv) Grateful

Answer (iii) Miserable




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Chapter 4- Poverty NCERT SOLUTION CLASS 11TH ECONOMICS | EDUGROWN NOTES

Question And Answer:

Q.1 Define poverty.
ANSWER: Poverty in India has been defined as that situation in which an individual fails to earn income sufficient to buy him minimum means of subsistence.

Q.2 What is meant by ‘Food for Work’ programme?
ANSWER:  National Food for Work Programme (NFWP). This programme was initially launched w.e.f. February 2001 for five months and was further extended. This programme aims at augmenting food security through wage employment in the drought affected rural areas in eight States, i.e., Gujarat, Chhattisgarh, Himachal Pradesh, Madhya Pradesh, Maharashtra, Orissa, Rajasthan and Uttaranchal. The centre makes available appropriate quantity of foodgrains free of cost to each of the drought affected States as an additionality under the programme. Wages by the State government can be paid partly in kind and partly in cash. The workers are paid the balance of wages in cash, such that they are assured of the notified minimum wages.

Q.3 State an example each of self-employment in rural and urban areas,
ANSWER:PMRY is a self-employment programme in rural areas.
SJSRY is a self-employment programme in urban areas.

Q.4 How can creation of income earning assets address the problem of poverty?
ANSWER: With the creation of income earning assets, people will have a way to earn their livelihood. It will help in removal of poverty

Q.5 Briefly explain the three-dimensional attack on poverty adopted by the government.
ANSWER:  A country is caught in a vicious trap once poverty is inbuilt in the system. The government has followed three-dimensional poverty removal programme. These dimensions are:

  1.  The rate of economic growth should be raised. Economic growth can be helpful in removing poverty by the trickle down effect. It was felt that raised economic growth would benefit the underdeveloped region and the more backward sections of the society.
  2.  Various beneficiary-oriented programmes need to be strengthened. For this, local institutions have to be involved in these programmes. The activities should be organised on a co-operative basis. Major training programmes should be taken up to improve the skills of potential workers.
  3.  To provide minimum basic amenities. The provision of basic anenities should be made like water supply, sanitation, nutrition, etc. to the people.

Q.6 What programmes has the government adopted to help the elderly people and poor and destitute women?
ANSWER:

  1. National Social Assistance Programme (NSAP). NSAP was introduced on 15 August, 1995 as a 100 per cent Centrally Sponsored Scheme for social assistance to poor households affected by old age, death of primary bread earner and maternity care. The programme has three components, i.e., N ational Old Age Pension Scheme (NOAPS), National Family Benefit Scheme (NFBS) and National Maternity Benefit Scheme (NMBS).
  2. Annapurna. This scheme came into effect from April 1, 2000 as a 100 per cent Centrally Sponsored Scheme. It aims at providing food security to meet the requirement of those senior citizens who though eligible for pensions under the National Old Age Pension Scheme, are not getting the same. Foodgrains are provided to the beneficiaries at subsidised rates of Rs. 2 per kg of wheat and Rs. 3 per kg of rice. The scheme is operational in states and 5 union territories. More than 6.08 lakh families have been identified and the benefits of the scheme are passing on to them.

Q.7 Is there any relationship between unemployment and poverty? Explain.
ANSWER:  Unemployment means lack of living. It leads to hunger, gloom, pessimism, indebtedness, etc. They all are signs of poverty.

Q.8 What is the difference between relative and absolute poverty?
ANSWER:
Poverty NCERT Solutions for Class 11 Indian Economic Development Q8

Q.9 Suppose you are from a poor family and you wish to get help from the government to set up a petty shop. Under which scheme will you apply for assistance and why?
ANSWER: The assistance can be given by Aajeevika. In this scheme one can get financial help in the form of bank loans. Other Programmes which can provide help are:

  1.  REGP (Rural Employment Generation Programme)
  2.  PMRY (Pradhan Mantri Rctegar Yojana).

Q.10 Illustrate the difference between rural and urban poverty. Is it correct to say that poverty has shifted from rural to urban areas? Use the trends in poverty ratio to support your answer.
ANSWER: In the rural areas, poor people are those who are landless agricultural labourers, small and mar¬ginal farmers. In the urban areas, poor people are those who are unemployed, underemployed or employed in low productivity occupations with very low wages
Rural-Urban Break-up of Poverty Following pattern emerges:

  1.  The decline in poverty was comparatively much steep in rural areas where the percentage
    of people living below poverty line fell to 33.8 per cent (2009-10) from 41.8 per cent (2004-05).
  2. In urban areas, percentage of people living below poverty line fell to 20.9 per cent (2009-10) from 25.7 per cent (2004-05).
  3.  The number of people living below poverty line was estimated at 354.7 million in 2009-10.

Q.11 Explain the concept of relative poverty with the help of the population below poverty line in some states of India.
ANSWER:  Relative Poverty refers to poverty in relative terms. It refers to poverty of people in comparison to other people, regions or nations. It indicates that a group or class of people belonging to the lower income groups is poorer when compared to those belonging to higher income groups. Among the major states, percentage of people living below poverty line was 37.9 per cent in
Assam, 23.0 per cent in Gujarat, 20.1 per cent in Haryana, 23.6 per cent in Karnataka, 36.7 per cent in Madhya Pradesh, 24.8 per cent in Rajasthan and 26.7 per cent in West Bengal in 2009-10.

Q.12 Suppose you are a resident of a village, suggest a few measures to tackle the problem of poverty.
ANSWER: Some measures that can be taken are:

  1.  Making people aware about benefits of sanitation.
  2.  Telling people about various programmes of the government.
  3. Helping people to take loan and get self employed.
  4.  Keeping a control on growth rate of population.
  5.  Helping people to start small scale and cottage industries which would generate employment.
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Chpater 3- Liberalisation, Privatisation and Globalisation: An Appraisal NCERT SOLUTION CLASS 11TH ECONOMICS | EDUGROWN NOTES

Question And Answer:

Q.1 Why were reforms introduced in India?
ANSWER: In 1991, economic reforms were introduced in India because 1991 was the year of crisis for the Indian economy. It is clear from the following facts:
(a) National income was growing at the rate of 0.8%.
(b) Inflation reached the height of 16.8%.
(c) Balance of payment crisis was to the extent of 10,000 crores.
(a) India was highly indebted country. It was paying 30,000 crores interest charges per year.
(e) Foreign exchanges reserves were only 1.8 billion dollars which were sufficient for three weeks.
(f) India sold large amount of gold to Bank of England.
(g) India applied for the loan from World Bank and IMF to the extent of 7 billion dollars.
(h) Fiscal deficit was more than 7.5%.
(i) Deficit financing was around 3%.
(j) Trade relation with Soviet block had broken down.
(k) Remmittances from non-residence Indians stopped due to war in Arab countries.
(l) Price of petroleum products was very high.

Q.2 How many countries are members of the WTO?
  ANSWER: At present there are 149 countries which are members of WTO.

Q.3 What is the most important function of RBI?
  ANSWER:  There was a substantial shift in role of the RBI from ‘a regulator’ to ‘a facilitator’ of the financial sector. Earlier as a regulator, the RBI would itself fix interest rate structure for the commercial banks. After liberalisation in 1991, RBI as a facilitator would only facilitate free play of the market forces and leave it to the commercial banks to decide their interest rate structure. Thus, with liberalisation competition prevails rather than controls.

Q.4How was RBI controlling the commercial banks?
  ANSWER: Prior to 1991, banking institutions were subject to too much control by the RBI through high bank rate, high cash reserve ratio and statutory liquidity ratio.
Financial sector includes:
(a) banking and non-banking financial’institutions,
(b) stock exchange market, and
(c) foreign exchange market.
In India, financial sector is regulated and controlled by the RBI (Reserve Bank of India).
There was a substantial shift in role of the RBI from ‘a regulator’ to ‘a facilitator’ of the financial sector. Earlier as a regulator, the RBI would itself fix interest rate structure for the commercial banks. After liberalisation in 1991, RBI as a facilitator would only facilitate free play of the market forces and leave it to the commercial banks to decide their interest rate structure.

Q.5 What do you understand by devaluation of rupee?
  ANSWER: Devaluation refers to lowering in the official value of a currrency with respect to gold or foreign currency. It results in costlier imports and cheaper exports.

Q.6 Distinguish between the following:
(i) Strategic and Minority sale
  ANSWER: Government has been disinvesting by many methods. Two main methods are:
(a) Minority sale. In this method, equity is offered to investors through domestic public issue.
(b) Strategic sale. In this method, government offloads above 51 per cent in strategic sale.
(ii) Bilateral and Multi-lateral trade
Answer. Trade agreements involving more than two countries are referred to as multilateral trade agreements.
Trade agreements involving two countries are referred to as bilateral trade agreements.
(iii) Tariff and Non-tariff barriers
Answer. Tariff Barriers. Tariff barriers are imposed on imports to make them relatively costly as a measure to protect domestic production.
Non-Tariff Barriers. They are imposed on the amount of imports and exports.

Q.7 Why are tariffs imposed?
  ANSWER:  Tariffs are imposed on imports to make them relatively expensive. This will protect domestically produced goods.

Q.8 What is the meaning of quantitative restrictions?
  ANSWER:  Quantitative restrictions refers to non-tariff barriers imposed on the amount of imports and exports.

Q.9 Those public sector undertakings which are making profits should be privatised. Do you agree with this view? Why?
  ANSWER:  No, if profit making PSUs are privatised then there will be only loss making PSUs left. Government
needs the profit of the profit.making PSUs to modernise them, to make them, more competitive and more efficient

Q.10 Do you think outsourcing is good for India? Why are developed countries opposing it?
  ANSWER: Outsourcing is good for India because it provides employment to large number of unemployed Indians. Developed countries oppose it because :
(a) They-are not sure about the sincerity of Indian workers.
(b) It will narrow down the income disparity between the two countries.

Q.11India has certain advantages which makes it a favourite outsourcing destination. What are these advantages?
  ANSWER:  India is a favourite outsourcing destination. The advantages that India has are:
(a) India can provide a ready supply of skilled people at relatively lower price.
(b) India has the advantage of time difference as it is located on the other side of the developed countries.

Q.12 Do you think the navratna pdlicy of the government helps in improving the performance of public sector undertakings in India? How?
  ANSWER: The government has decided to give special treatment to some of the important profit making PSUs and they were given the status of navratnas. These navratnas were granted financial and operational autonomy in the working of the companies. These navratnas are:
1. Indian Oil Corporation Ltd. (IOCL)
2. Bharat Petroleum Corporation Ltd. (BPCL)
3. Hindustan Petroleum Corporation Ltd. (HPCL)
4. Oil and Natural Gas Corporation Ltd (ONGC)
5. Steel Authority of India Ltd. (SAIL)
6. Indian Petrochemicals Corporation Ltd. (IPCL)
7. Bharat Heavy Electricals Ltd. (BHEL) –
8. National Thermal Power Corporation (NTPC)
9. Mahanagar Telephone Nigam Limited (MTNL)
10. Gas Authority of India Limited (GAIL)
11. Videsh Sanchar Nigam Limited (VSNL)
The granting of navratna status resulted in better performance of these. companies. The ‘ government partly privatised these companies through disinvestment.

Q.13 What are the major factors responsible for the high growth of the service sector?
  ANSWER: There has been high growth of the service sector in India. There is too much demand for services because :
(a) It is more profitable to contract services from developing countries.
(b) There is easy availability of skilled manpower at lower wage rate.

Q.14 Agriculture sector appears to be adversely affected by the reform process. Why?
  ANSWER:  There has been deceleration in agricultural growth. This deceleration is the root cause of the problem of rural distress that reached crisis in some parts of the country. Farmers find themselves into crippling debt due to low farm incomes combined with low prices of output and lack of credit at reasonable prices. This has led to widespread distress migration.
Economic reforms have not been able to benefit the agricultural sector because:
(a) Liberalisation has forced the small farmers to compete in a global market where prices of goods have fallen while removal of subsidies has led to increase in the cost of production. It has made farming more expensive.
(b) Various policy changes like reduction in import duties on agricultural products, removal of minimum support price and lifting of quantitative restrictions have increased the threat of international competition to the Indian farmers.
(c) The export-oriented growth has favoured increased production of cash crops rather than food grains. This has increased the prices of food grains.
(d) Public investment in agriculture sector especially in infrastructure which includes irrigation, power, roads, market linkages and research has been reduced in the reform period.

Q.15 Why has the industrial sector performed poorly in the reform period?
  ANSWER: The post-reform period shows that industrial growth has slowed down. This was due to:
(a) Globalisation created conditions for free movement of goods and services from foreign countries. It adversely affected the local industries and employment in developing countries.
(b) Globalisation led to decrease in demand for domestic industrial products due to cheaper imports.
(c) There was inadequate investment in infrastructural facilities such as power supply.
(d) A development country like India still does not have the access to markets of developed countries due to high non-tariff barriers.

Q.16 Discuss economic reforms in India in the light of social justice and welfare.
  ANSWER:  Economic reforms have been criticised on the following grounds:
(a) Privatisation encourages growth-ofunonopoly power in the hands of big business houses. It results in greater inequalities of income and wealth.
(b) Globalisation has devastated local producers since they are unable to compete with cheap imports.
(c) Economic reforms have led to mounting workers unrest. Workers have protested against low wages, poor working conditions, autocratic management rule, long work days and fall in social benefits.
(d) These have made public employees worse off. Public employees are adversely effected by budget cuts, privatisation and massive loss of purchasing power.
(e) Small business class is adversely affected by fall of public subsidies, de-industrialisation and floods of cheap imports.
(f) During the globalisation phase, about half a billion people in South Asia have experienced a decline in their income. Data shows that it is the poor who have suffered most.
(g) Since the government is unable to help the victims of globalisation, the provisions of social safety net have been weakened.
(h) The global village appears deeply divided between the street of the haves and those of the havenots. The average person in Norway (which has highest human development) and the average person in countries such as Niger (which has lowest human development) certainly live in different human development districts of the global village.

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Chapter 2- Indian Economy 1950-1990 NCERT SOLUTION CLASS 11TH ECONOMICS | EDUGROWN NOTES

Question And Answer:

Q.1 Define a plan.
ANSWER: Plan is a document showing detailed scheme, program and strategy worked out in advance for fulfilling an objective.

Q.2 Why did India opt for planning?
ANSWER:  India achieved independence in 1947. The colonial government left India in a poor, backward and stagnant situation. From that time efforts have been made to solve people’s problems in a sovereign Indian republic through a system of federal parliamentary democracy. Political independence has no meaning without economic prosperity. Planning was undertaken to sustain political independence and generate economic prosperity

Q.3 Why should plans have goals?
ANSWER: Plans should have goals or objectives which the country wants to achieve in a specific time period. Without goals, the planners would not know which sector of the economy should be developed on a priority’basis.

Q.4 What are miracle seeds?
ANSWER:  Miracle seeds are the high yielding variety of seeds which combined with assured water supply, fertilizer, insecticides, etc. would result in high production levels.

Q.5 What is marketable surplus?
ANSWER:  It is that part of the agricultural produce which is sold in the market by the farmer.

Q.6 Explain the need and type of land reforms implemented in the agriculture sector.
ANSWER:  In India, there existed a large army of middlemen like zamindars, mahalwars and ryotwars, who collected rent from the actual cultivators and deposited a part of it to the government as land revenue. They treated cultivators as slaves. The measure of abolition of intermediaries was adopted to make direct link between actual tillers and government, and to pass forests, wasteland, etc. to state government.
Tenancy Reforms are concerned with:
(a) Regulation of Rent
(b) Security of Tenure
(c) Ownership Rights for Tenants.
Reorganisation of Agriculture is concerned with:
(a) Redistribution of Land
(b) Consolidation of Holdings
(c) Co-operative Farming.

Q.7 What is Green Revolution? Why was it implemented and how did it benefit the farmers? Explain in brief.
ANSWER: Green Revolution. This strategy, which was launched in October 1965, has been given different names such as, New Agricultural Strategy (NAS), or Seed-Fertilizers Water Technology.
Before adopting the New Agricultural Strategy (NAS), the state of Indian agriculture was as follows:
(a) there was low and erratic growth,
(b) there was extreme regional unevenness and growing interclass inequality,
(c) there were serious droughts for two consecutive years
(d) there was a war with Pakistan
(e) USA denied India PL 480 imports.
India decided to get rid of this dependence on foreign aid in such a vital matter as food supply.
And that was the genesis of our Green Revolution, i.e., biochemical technology to step up output per acre by using scientifically inclined techniques and methods of production.
Benefits of Green Revolution.
(i) Increase in Income. Since the Green Revolution was limited to wheat and rice for a number of years, its benefits were enjoyed by wheat and rice growing areas of Punjab, Haryana, Western Uttar Pradesh and Andhra Pradesh. The income of farmers in these States grew sharply. Green Revolution succeeded in removing rural poverty in these States.
(ii) Impact on Social Revolution. Along with economic revolution there was a social revolution. The old social beliefs and customs were destroyed and people were willing to accept changes in technology, seeds and fertilizers.’ The traditional methods of farming were transformed into modern methods of farming.
(iii) Increase in Employment. Green Revolution solved the problem of seasonal unemployment to a great extent because with the possibility of growing more than one crop on a piece of land, more working hands were needed throughout the year. Also, package inputs reqired better irrigation facilities which raised the employment rate.

Q.8 Explain ‘growth with equity’ as a planning objective.
ANSWER:  Economic Growth is an increase in the aggregate output of goods and services in a country in a given period of time. Equity refers to reduction in inequality of income or wealth, uplifting weaker sections of the society and equal distribution of economic power. Higher levels of growth and social justice are two main objectives of India’s economic planning. When these two objectives are clubbed together, it is called development with social justice.

Q.9 Does modernisation as a planning objective create contradiction in the light of employment generation? Explain.
ANSWER: Modernisation as a planning objective implies use of advanced technology. Advanced technology requires less labour per unit of output. Thus, modernisation creates unemployment

Q.10 Why was it necessary for a developing country like India to follow self-reliance as a planning
objective?
ANSWER:  On the eve of independence, India was poor, stagnant and backward. There were heavy imports of foodgrains. It was important to be self-reliance.
Features of Self reliance are:
(a) Self-sufficiency in foodgrains.
(b) Fall in foreign aid and reduced dependence on imports which is possible when there is growth in domestic production.
(c) Rise in exports.
(d) Rise in contribution of industries in grass domestic product.

Q.11 What is sectoral composition of an economy? Is it necessary that the service sector should contribute maximum to GDP of an economy? Comment.
ANSWER:  The contribution made by each of these sectors in the GDP of a country is called sectoral composition of the economy. If the service sector or tertiary sector contributes maximum to GDP of an economy, then the country is economically developed.

Q.12 Why was public sector given a leading role in industrial development during the planning period?
ANSWER: Public sector has been playing a very significant role in the development of industries in the following way:
(a) Creation of a strong industrial base.
(b) Development of Infrastructure.
(c) Development of backward areas.
(d) To mobilise savings and earn foreign exchange.
(e) To prevent concentration of economic power.
(f) To promote equality of income and wealth distri-bution.
(g) To provide employment.
(h) to promote import substitution.

Q.13 Explain the statement that green revolution enabled the government to procure sufficient foodgrains to build its stocks that could be used during times of shortage.
ANSWER: Green revolution refers to the tremendous increase in agricultural production and productivity that has come about with the introduction of new agricultural technology. It transformed the economy of scarcity into an economy of plenty.
Rise in Production and Productivity. Green Revolution helped in removing continuing food shortages. HYVP was restricted to only five crops namely, wheat, rice, jowar, bajra and maize. Commercial crops were excluded from the ambit of the new strategy. Substantial increase in wheat production was noticed.
Indian Economy 1950-1990 NCERT Solutions for Class 11 Indian Economic Development Q13
The wheat production increased from 11.1 million tonnes in the Third Plan to 93.9 million tonnes in 2011-12.
Rice production initially increased slowly and later at a fast pace. The production increased from 35.1 million tonnes in the Third Plan to 92.8 million tonnes in 2011-12.
The production of coarse cereals (jowar, bajra and maize) fell to 26.1 million tonnes in 1965-66 and then increased to 32.5 million tonnes in 2011-12

Q.14 While subsidies encourage farmers to use new technology, they are a huge burden on government finances. Discuss the usefulness of subsidies in light of this face.
ANSWER:  Subsidy is an economic benefit, direct or indirect, granted by a government to domestic producers of goods or services, often to strengthen their competitive position against foreign companies.
It helps farmers to buy HYV seeds, fertilizers and other inputs. The burden of granting subsidies falls on the government. The government has to bear the burden of financing subsidies.
There is scope for improving the resource use efficiency by reducing subsidies and aiming them better to small farmers and regions lagging behind.

Q.15 Why, despite the implementation of green revolution, 65 per cent of our population continued to be engaged in the agriculture sector till 1990?
ANSWER:  The structural change in composition of GDP shows that India is on the path of sustained devel- opihent. But the occupational structure pattern shows that India is still underdeveloped. When nearly 60.8 per cent of the working force is engaged in agriculture where productivity is low and employment uncertain this would surely lead to low per capita income and widespread poverty for the rural masses which form about 72.2 per cent of India’s population. It also means that ex¬cessive pressure of population on land would be a hindrance in the way of productivity improve¬ment in agriculture sector.

Q.16 Though public sector is very essential for industries, many public sector undertakings incur huge losses and are a drain on the economy’s resources. Discuss the usefulness of public sector undertakings in the light of this fact.
ANSWER: Though many public sector undertakings are incurring huge losses, they are still very useful in the areas of strategic concerns and hazardous chemicals. Public sector undertaking are required for:
1. Creation of a Strong Industrial Base
2. Development of Infrastructure
3. Development of Backward Areas
4. To Mobilise Savings and Earn Foreign Exchange
5. To Prevent Concentration of Economic Power
6. To Promote Equality of Income and Wealth Distri-bution
7. To Provide Employment
8. To Promote Import Substitution.

Q.17 Explain how import substitution can protect domestic industry.
ANSWER: The import substituting industrialisation was the objective of second FYP (1956-61) till the Seventh FYP (till 1990). The Mahalanobis strategy of development was based on import substitution. The rationale of the import substitution strategy is based on infant industry argument. It helped to save foreign exchange by drastically reducing import of goods. The foreign exchange saved was to be used for the developmental imports such as capital goods, sophisticated technology, etc. It created a protected market and large demand for domestically produced goods.

Q.18 Why and how was private sector regulated under the IPR 1956?
ANSWER: Private sector was given minimum role in IPR 1956. New industry could start operation after it had obtained licence from the government. Licence was given after scrutiny by the government.

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Chapter 1- Indian Economy on the Eve of Independence NCERT SOLUTION CLASS 11TH ECONOMICS | EDUGROWN NOTES

Q.1 What was the focus of the economic policies pursued by the colonial government in India? What were the impacts of these policies?

ANSWER: The main aim of the economic policies adopted by the colonial government was to make India just a supplier to Britain’s flourishing industries. The policies were made to benefit and strengthen their own country. They completely ignored the interests of the Indian economy. These discriminatory policies made the Indian economy a supplier to British economy and consumer of finished goods of British economy. The effects of these policies are given below:

1. Low Economic Development

During British rule, there was a very little economic development. This was because the British government was more focused on the promotion of their own economic interest. Consequently, the colonial rule converted India’s agriculture sector into a supplier of raw materials for the British industrial base. This affected the production of the agricultural sector of India. It also destroyed the small manufacturing industries such as handicrafts and cotton industries. These manufacturing units suffered a cut throat competition from the British machine made textiles and handlooms.

2. Backwardness of Indian Agriculture

India was basically an agricultural economy employing almost of its population in the colonial rule. There was a meagre growth in agriculture sector. It was caused by the presence of various land settlement systems, particularly the Zamindari system. In this system, the zamindars (landowners) had to pay very high revenue (lagaan) to the British government, which they collected from the peasants (landless labourers). The zamindars were focused on extracting high revenues from the peasants but never took any interest in the improvement of the productivity of the land using cheap raw materials. As a result, Indian peasants grew cash crops (e.g., indigo and cotton) in order to feed British industries at the expense of food crops instead of food crops (such as, rice and wheat). This commercialisation of agriculture increased the burden of high revenues on the poor peasants. It also led Indians face shortage of food grains. Hence, Indian agriculture remained backward and primitive.

3. Deindustrialisation of Indian Economy

India, during colonial era, was not able to develop a sound and strong industries. The term ‘systematic` deindustrialisation’ can be used to define the status of industrial sector during the colonial rule. The downfall of India’s handicraft industry led to deindustrialisation and the cause of meager growth of modern industry was the lack of investment. Indian handicraft products were taxed heavily by the British government, which permitted free exports to Britain of raw materials and free imports of British products from India. Because of these, the Indian exports became dearer and its demand in the international market fell miserably that led to the decline of Indian handicrafts industries. Simultaneously, the demand for the Indian products fell in the domestic markets as machine made textiles were cheaper than Indian handicrafts. Hence, the domestic industries lacked investment and growth initiatives.

4. Regression in Foreign Trade

In the colonial era, the British government had the monopoly over India’s foreign trade. According to the British government, the trade policies were based on the government’s interests. Until the end of the 19th century, exports and imports were restricted to India and Britain. India’s exports provided cheap raw materials for the British industries, and Britain’s imports from India provided a untouched market for British goods. In every way, British industries were benefitted. The surplus money generated from the foreign trade was not even invested in the Indian economy. It was used for administrative and war activities by Britain.

Q.2 Name some notable economists who estimated India’s per capita income during the colonial period.

ANSWER:   The British government was never interested in upliftment of people of our country. They didn’t take any initiative to measure India’s national and per capita income. There were some attempts by economists of that time to estimate India’s per capita income and national income during the colonial rule, but the figures were contradictory. The following are the names of some of the notable economists who were engaged in estimation of national income and per capita income:

a. Dadabhai Naroji

b. William Digbay

c. Findlay Shirras

d. V.K.R.V Rao

e. R.C. Desai

As part of the development process, an essential measurement during the colonial period was made by V.K.R.V Rao. According to these studies, the Indian economy had an average annual growth rate of half a percent in the period 1900-50.

Q.3 Name some modern industries which were in operation in our country at the time of independence.

ANSWER: In the mid-19th century, modern industries began emerging. At theinitial stage, development was confined to setting up of cotton and jute textile mills. Cotton textile mills were located in Maharashtra and Gujarat in the western part of the country, mainly controlled by Indians, while jute industries were majority British controlled and concentrated in Bengal. Iron and steel industries began to emerge gradually at the beginning of the 20th century. In 1907, India’s Tata Iron and Steel Company (TISCO) was formed. In the British era, small businesses also operated in the sugar, cement, and paper industries.

Q.4 What was the two-fold motive behind the systematic deindustrialisation affected by the British in pre – independent India?

ANSWER: There are two major factors contributing to systematic deindustrialisation affected by theBritish:

1. Making India a source of raw materials: The main purpose of the British government was to make India a source of inexpensive raw materials so that its own industrial base could flourish.

2. Use of India as a market to export finished goods: Another objective of the British government was to export British manufactured goods to Indian markets.

Q.5 The traditional handicrafts industries were ruined under the British rule. Do you agree with this view? Give reasons in support of your answer.

ANSWER:  Yes, we agree that the traditional handicrafts industries under British rule were destroyed. The above sentence can be proved by the following points.

1. Discrimination in Tariffs: India’s industrialization correlated with the British rule. The British used India as both a source of cheap raw materials as well as an easy market to sell their finished products. Consequently, they imposed high tariffs (export duties) on India’s handicraft exports, while allowing free exports of India’s raw materials to Britain and free imports of British goods into India. As a result, Indian exports became more expensive. Handicrafts industries collapsed when the international demand for handicrafts collapsed drastically.

2. Competition from British manufactured products: Handicrafts products also suffered a downward trend on the domestic market. This was due to tough competition from the machine made textiles that were manufactured by Britain. It was due to the fact that Britain’s mechanically produced goods were comparatively less expensive and of better quality than Indian handicrafts. Indian industries were thus confined to a smaller market.

3. An emerging class in India: The British rulers popularized western lifestyles in the country. There was an emergence of a new class of zamindars (majority of who liked British goods) in India. Spending extravagantly on British products provided an impetus for the development of British industries at the cost of destruction of Indian industries. Eventually, Indian industries were extinguished.

4. Abolition of the princely state: Prior to the arrival of the British, India was ruled by princely states. As a result, Indian handicrafts gained reputation on the international market due to their patronage of handicraft industries. As a result, their handicrafts industries were destroyed under the British rule. Hence, Indian handicrafts started to lose its reputation and its importance also got deteriorated.

Q.6 What objectives did the British intend to achieve through their policies of infrastructure development in India?

ANSWER: Under the British rule, infrastructure development in the country was significant. The British, however, had no other motive than colonial interests in mind when they were developing the infrastructure. Transportation and communication infrastructures were developed. In addition to roads, ports were also constructed for the ease and fast transportation of goods to and from Britain, as well as to facilitate transport of raw materials. Similarly, railways were introduced and developed to transport finished goods from British industries to India’s interior. Railways facilitated the expansion of the market for British industries. British administration was made more efficient and effective by post and telegraph. Therefore, infrastructural development was not aimed at the growth and development of the Indian economy, but at serving its own interests. British rulers developed infrastructure in India to have effective control and administration of Indian Territory, to make money through foreign trade, to take advantage of profitable investment and to mobilise the Indian army.

Q.7Critically appraise some of the shortfalls of the industrial policy pursued by the British colonial administration.

ANSWER: The goal of Britain’s industrial policies in India was to make our country a mere supplier of Britain’s own thriving industry. The policies were primarily concerned with strengthening and developing their own country. Under British colonial rule, the industrial policy had the following shortcomings:

1. Neglect of Indian Handicraft Sector: The British adopted a discriminatory tariff policy in which they imposed hefty taxes (export duties) on Indian handicraft goods while permitted free export of Indian raw materials to Britain and free import of British finished products from India. This made Indian exports dearer and its international demand fell dramatically that led to the collapse of handicrafts industries. In addition, Indian handicrafts faced a very harsh competition from machine made textiles manufactured in Britain. The emergence of a new section of people who liked the British goods more rather than domestic goods boosted British industries at the cost of destruction of Indian industries. This led to the decline in demand for Indian products and encouraged foreign products.

2. A lack of foreign direct investment in Indian industries: Indian investors lacked the capital necessary to modernize their industries. On the other hand, British government was not interested and never bothered in investing in Indian industries. British government mainly focused on establishing cotton, jute and coal industries that would benefit their interest. Consequently, due to insufficient investments in the other sectors, Indianindustries was acutely constrained.

3. Limited operation of the public sector: Public industries were restricted to railways, power generation, post, ports and some other departmental undertakings.

Q.8 What do you understand by the drain of Indian wealth during the colonial period?

ANSWER:   The nineteenth century was the century of Dadabhai Naroji’s ‘Drain of Wealth’. Resources from the native peoples were exploited during the colonial era. As a means of sustaining its industrial base in Britain, Britain needed a source of cheap raw materials to conquer India. Moreover, the British government used Indian manpower to spread its colonial influence outside of India. As a result, the British drained Indian wealth to further their own interests.

Q.9 Which is regarded as the defining year to mark the demographic transition from its first to the second decisive stage?

ANSWER: It is considered the defining year or the ‘Year of Great Divide’ because prior to 1921, India’s population growth was erratic. India was in the first phase of demographic transition till 1921 that was characterised by high birth rate and high death rate.The period before 1921 was characterized by low survival rates (or low life expectancy), which were nearly 8 per thousand annually. Therefore, the rate of population growth was stagnant. After 1921, population of Indian growth never declined and showed a consistent increment.

Q.10 Give a quantitative appraisal of India’s demographic profile during the colonial period.

ANSWER: During the British rule, India’s demographic conditions depict our economy as stagnant and backward. There was a high birth rate of 48 per thousand and a high death rate of 40 per thousand. Population growth was stagnant due to high birth and death rates. A very high infant mortality rate of 218 per thousand was also recorded. Approximately 32 years ago, the life expectancy rate was 32, and since then it has increased to 63.5 years. Literacy rates were below 16 percent, which indicates social backwardness and gender discrimination in the economy. According to the above figures, we can infer that India had a low standard of living, a low standard of living and a low rate of survival. India’s demographic situation was primarily caused by a lack of health care facilities and a lack of health awareness. The Indian’s standard of living was so lowthat people were not getting basic amenities like food, clothes and shelter. Moreover, some parts of India came under severe famine conditions. The famines were so severe that millions died.

Q.11 What was the focus of the economic policies pursued by the colonial government in India? What were the impacts of these policies?
ANSWER: The economic policies pursued by the colonial government in India were concerned more with the protection and promotion of the economic interests of their home country rather than with the development of the Indian economy.
Thus, at the time of independence in 1947, India was a poor and underdeveloped country. At that time, agriculture was in a poor condition and mineral resources were not fully used. There were only a few industries and many of the cottage and small-scale industries had declined under the British rule. Millions of people were unemployed, not because they were unwilling to work but because there were no jobs to be found. The per capita income of Indians was one of the lowest in the world, indicating that the average Indian was extremly poor and could not afford even the basic necessities of life. For instance, the staple food of average Indian consisted of rice, wheat and millets (like jowar and bajra). Most Indians could not afford to buy nutritious and balanced diet. The vast majority of people in India led a miserable life.

Q.12 What were the main causes of India’s agricultural stagnation during the colonial period?
ANSWER:   Indian agriculture was primitive and stagnant. The main causes of stagnation of agriculture sector were as follows:

  1.  Land Tenure System. There were three forms of Land tenure system introduced by the British rulers in India. These were:
    (a) Zamindari system
    (b) Mahalwari system
    (c) Ryotwari system
    In the Zamindari system, Zamindars or landlords were the owners of land. The actual collections by Zamindars was much higher than what they had to pay to the Government. Zamindari system led to multiplication of middlemen between cultivators and Government, absentee landlordism, exploitation of peasants by unsympathetic agents and enmity between landlords and tenants. Under the system, intermediaries benefited at the cost of both actual cultivators and the state.
  2.  Commercialisation of Agriculture. Commercialisation of agriculture means production of crops for sale in the market rather than for self consumption. Farmers were forced to cultivate commercial crops like Indigo. Indigo was required by the textile industry in Britain for dyeing of the textile. As a result, there was fall in the production of food crops. The farmers had to suffer from frequent occurence of famine. Indian agriculture was transformed into a raw material exporting sector for England.
  3. Partition of the Country. Partition of the country in 1947 also adversely affected India’s agricultural production. The rich food producing areas of West Punjab and Sindh went to Pakistan. It created food crisis in the country. Also, the whole of fertile land under jute production went to East Pakistan. The jute industry was most severely affected due to partition.
    Thus, Indian agriculture became backward, stagnant and non-vibrant under the British rule. Indian Economy on the Eve of Independence .

Q.13Name some modem industries which were in operation in our country at the time of independence.
ANSWER:   The Tata Iron and Steel company (TISCO) was incorporated in August 1907 in India. It established
its first plant in Jamshedpur (Bihar). Some other industries which had their modest beginning after Second World War were: sugar, cement, chemical and paper industries.

Q.14 What was the two-fold motive behind the systematic de-industrialisation effected by the British in pre-independent India?
ANSWER:   De-industrialisation-Decline of India Handicraft Industry. Britishers followed the policy of systematically de-industrialising India. The primary motive behind the de-industrialisation by , the British government was two-fold:

  1.  to get raw materials from India at cheap rates in order to reduce India to a mere exporter of raw materials to the British industries.
  2.  to sell British manufactured goods in Indian market at higher prices.In this way, they exploited India through the device of double exploitation.

Q.15The traditional handicraft industries were mined under the British mle. Do you agree with this view? Give reasons in support of your answer.
ANSWER:   The main cause of exploitation of traditional handicraft industries was de-industrialisation introduced by British rulers in India. They got raw materials from India at cheap rates and reduced India to a mere exporter of raw materials to the British industries. They sold British manufactured goods in Indian market at higher prices.
It resulted in decline of world famous traditional handicrafts. Britishers followed discriminatort tariff policy. It allowed free export of raw materials from India and free import of British final goods to India, but placed heavy duty on the export of Indian handicrafts. In this way, Indian . markets were full of manufactured goods from Britain which were low priced. Indian handicrafts 1 started losing both domestic market and export market. Ultimately, the handicraft industry declined.

Q.16 What objectives did the British intend to achieve through their policies of infrastructure development in India?
ANSWER:   During the British rule, some basic infrastructure was developed in the form of railways, water transport, ports, post and telegraph, etc. However, the real intention behind these developments 1 was to serve their own colonial interest.
The main motives of British rulers behind the development of infrastructure in India were:

  1.  To have effective control and administration over the vast Indian territory. For this, Britishers linked important administrative and military centres through railway lines.
  2.  To earn profits through foreign trade. For this they linked railways with major ports and the marketing centres (or Mandies).
  3.  To create an opportunity for profitable investment of British funds in India.
  4. To mobilise army within India and carrying out raw materials through roads to the nearest railway station or to the port to send it to Britain.

Q.17 What do you understand by the drain of Indian wealth during the colonial period?
ANSWER:   Drain of wealth means that economic policies of the British in India were primarily motivated to snatch maximum benefits from India’s trade. India’s foreign trade generated large export surplus. This export surplus did not result in any flow of gold or silver into India. There was drain of India’s wealth into Britain. It is clear from the following facts :

  1. The surplus was used to make payments for the expenses incurred by the office set up by the colonial government in Britain.
  2.  The surplus was used to pay expenses on war fought by the British government.
  3.  Surplus was used to pay for the import of invisible items.

Q.18 Which is regarded as the defining year to mark the demographic transition from its first to the second decisive stage?
 1921 is the defining year. It is called ‘Year of Great Divide’.

Q.19 Give a quantitative appraisal of India’s demographic profile during the colonial period.
ANSWER:  The demographic condition on the eve of independence was as follows:

  1.  High Birth Rate and Death Rate. High birth rate and high death rate are treated as indices of backwardness of a country. Both birth rate and death rate were very high at 48 and 40 per thousand of persons res-pectively.
  2.  High Infant Mortality Rate. If refers to death rate of children below the age of one year. It was about 18 per thousand live births.
  3.  Low Life Expectancy. Life expectancy means the number of years that a new bom child on an average is expected to live. It was as low as 32 years.
  4.  Mass Illiteracy. Mass illiteracy among the people of a country is taken as an indicator of its poverty and backwardness. The population census of 1941 (which was the last census under the British rule) estimated the literacy rate at 17 per cent. This means that 83 per cent of the total population was illiterate.
  5.  Low Standard of Living. At the time of independence, people used to spend between 80 to 90 percent of their income on basic necessities, that is on food, clothing and housing. Even then, people did not get adequate quantity of food or clothing or housing and millions of people starved, went naked and lived in huts or in the open. Moreover, some parts of India came under severe famine conditions. The famines were so severe that millions died. One of the worst famines in India was the Bengal famine of 1943, when three million people died.

Q.20 Highlight the salient features of India’s pre-independence occupational structure.
ANSWER:  Occupational structure means the distribution of work-force among different sectors of an economy. The state of occupational structure on the eve of independence was as follows:

  1.  Pre-dominance of Agriculture Sector. The agricultural sector accounted for the largest share of work-force, which was 72 per cent. The manufacturing and service sectors accounted for 10 per cent and 18 per cent respectively.
  2.  Growing Regional Variations. There was growing regional variation. In the states of Tamil Nadu, Andhra Pradesh, Kerala, Karnataka, Maharashtra and West Bengal, the dependence of the workforce on the agricultural sector declined. On the other hand, there was increase in the share of work force in the agriculture sector in the states of Orissa, Rajasthan and Punjab.
    Thus, India’s occupational structure was static and imbalanced.

Q.21 Were there any positive contributions made by the British in India? Discuss.
ANSWER: 
 British rule exploited India in many ways. But, the ways to achieve the motives sometimes yield positive effects. Their exploitative programmes and policies resulted in some positive impact on India. Some of these positive effects were:

  1.  Commercialisation of agriculture implied a good breakthrough in agriculture and resulted in self-sufficiency in fiSodgrain production.
  2.  The development of infrastructure, railways and roadways generated new opportunities for economic and social growth and broke cultural and geographical barriers.
  3.  Railways promoted commercialisation of agriculture through long distance movement of goods and it enabled people to move from one place to another easily.
  4.  The supply of food and essentials could be made available to drought affected areas through transportation.
  5. Indian economy witnessed a huge expansion of monetary system and growth in production through division of labour and specialisation.
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Chapter 12: Consumer Protection NCERT SOLUTION CLASS 12TH BUSINESS STUDIES| EDUGROWN NOTES

Short answer Type Question:

Q.1Under which consumer right does a business firm set up a consumer grievance cell? 

ANSWER: The consumer right that requires a business to establish a consumer grievance cell is known as the “Right to be Heard.” Consumers have the right to file a complaint if they are dissatisfied with a service they have received.

Q.2 Which quality certification mark is used for agricultural products? 

ANSWER: The AGMARK sign, issued and certified by the Directorate of Marketing and Inspection of the Government of India is the quality certification mark used for agricultural products.

Q.3 What is the jurisdiction of cases that can be filed in a State Commission? 

ANSWER: The state commission will accept cases where the value of the disputed goods and services, as well as the compensation sought, fall between 1 crore and 10 crore.

Q.4 State any two relief available to consumers under CPA. 

ANSWER: Consumers can obtain the following reliefs under the CPA, or Consumer Protection Act:

  • Removal of the deficiencies in the services.
  • Replacement of damaged goods with new ones that are free of flaws.

Q.5 Name the component of the product mix that helps the consumer to exercise the right to information.

ANSWER: The component of the product mix that enables the consumer to exercise his or her right to information is known as the product’s quality certification.

Q.6 Enumerate the various Acts passed by the Government of India which help in the protection of consumers’ interests. 

ANSWER: The following are some of the Acts passed by the Government of India to protect the interests of consumers.

  • The 1986 Consumer Protection Act: This Act protects consumer interests against various forms of exploitation, such as defective goods, deficiencies in services, unfair trade practices, and so on. For the redressal of consumer grievances, the Act established a three-tier machinery consisting of District Forums, State Commissions, and the National Commission.
  • The Contract Act of 1982: This Act defines the conditions under which a contract’s promises are binding. Furthermore, the Act specifies the remedies available in the event of a breach of contract.
  • The Sale of Goods Act, 1930: The Act provides consumers with protection and relief if the goods they purchase do not conform to the express or implied conditions and warranties.
  • The Agriculture Produce (Grading and Marking) Act of 1937: This Act establishes grade specifications for agricultural and livestock commodities. It specifies the process for grading, packing, and labeling agricultural products. AGMARK is the quality certification mark provided by the Act.
  • The Prevention of Food Adulteration Act of 1954: This Act was enacted to prevent food adulteration and to ensure the purity of food items.
  • The Standards of Weights and Measures Act of 1976: This Act protects consumers from exploitative practices involving under-weight and under measurement of goods.
  • The Essential Commodities Act of 1955: This Act establishes control over the production, supply, and distribution of essential goods. It also regulates inflationary trends and ensures that goods are distributed equally. It also keeps an eye out for anti-social activities like hoarding and black marketing.
  • Trade Marks Act of 1999: This Act was enacted to prevent the use of false marks on goods and, as a result, to protect consumers from such goods.
  • The Competition Act of 2002: This Act was enacted to prevent business firms from engaging in practices that impede market competition.
  • The Bureau of Indian Standards Act (1986) : The Bureau of Indian Standards was established under the Act to develop standards for the quality of goods and to provide quality certification through the BIS certification scheme based on these standards. ISI is the quality certification mark provided by the Act. In addition, a grievance cell has been established to address complaints about the quality of the products.

Q.7 What are the responsibilities of a consumer? 

ANSWER: A consumer is responsible for protecting his or her own interests and avoiding exploitation. The following are some of a consumer’s responsibilities.

  • Awareness: A consumer should be aware of the various goods and services that are available so that he can choose and purchase carefully and wisely.
  • Seeking Quality Marks: Before purchasing goods, a consumer should always look for quality certification marks such as ISI in the case of electrical goods, AGMARK in the case of agricultural goods, and so on.
  • Requesting Cash Memo: When purchasing goods and services, a consumer should always request cash memos or bills. The bill serves as proof of purchase and can be used in the future.
  • Reading Labels: Product labels provide information such as price, weight, and expiration date. The labels must be carefully read.
  • Honest Transactions: A consumer should always opt for legal transactions and avoid illegal trade practices such as black marketing and hoarding.
  • Ensure Safety: To ensure the safe use of the product, a consumer must carefully read the manuals and instructions provided by the manufacturer.
  • Complaint Filing: If the product is found to be defective or if there is a deficiency in the product’s quality, a complaint must be filed in the appropriate forum.
  • Consumer Societies: Consumer organizations and societies must be established in order to promote consumer education and awareness.
  • Environmental Protection: Consumers must also work to protect the environment by avoiding waste, pollution, and so on.

Q.8 Who can file a complaint in a consumer court? 

ANSWER: Consumer courts and consumer forums have been established under the Consumer Protection Act to address consumer complaints.

The following people have the right to file a complaint in a consumer court.

  • a consumer; or
  • voluntary consumer association which is registered under any appropriate law for the time being in force; or
  • the Central Government or State Government; or
  • the Central Authority; or
  • one or more consumers, where they all share a common interest; or
  • legal heir or legal representative of the consumer in case of death of a consumer, ; or
  • Parent or legal guardian of the consumer, in case of a consumer being a minor.

Q.9 FSSAI (Food Safety and Standards Authority of India) has made a proposal for hotels and other food outlets to declare the kind of oil/fat used in cooking each of the food items on their menus. Name and explain the Consumer Right being reinforced by this proposal.

ANSWER: The “right to be informed” is a consumer right that is reinforced by this proposal. In this right, the consumer has the right to complete information about the product that he or she wishes to purchase, which can include details such as the date of manufacture, quantity, expiry date, and directions for use. As a result of this legal obligation, manufacturers are required to publish all such information on the product’s packaging.

Q.10 Who is a consumer as per CPA?

ANSWER: Under the Consumer Protection Act 2019, a consumer is a person who buys any goods or avails services for a consideration, which has been paid or promised, or partly paid and partly promised, or under any scheme of deferred payment.

Q.11 Explain the importance of consumer protection from the point of view of a business. 

ANSWER: Consumer protection refers to the education of consumers about their rights and responsibilities, as well as the resolution of their grievances and complaints. Consumer protection is critical not only for consumers but also for businesses.

The following points emphasize the importance of consumer protection from a business standpoint. 

  • Long-Term Interest of Business: With rising competition and a desire to stay in business, consumer satisfaction and interest are critical for any company. A company’s goodwill and reputation are built by taking care of the interests of its customers. A satisfied customer not only returns and generates repeated sales for the company, but also attracts new customers by spreading the word. Thus, it is in the long run benefit of the business to protect the interests of consumers. 
  • Business Uses Society’s Resources: A business uses societal resources to produce a variety of goods and services. A business earns profits by selling these goods and services to society. As a result, it is their responsibility to provide goods and services that are in the best interests of society as a whole.
  • Moral Justification: Moral values and ethics are important in business today. Every business has a moral obligation to protect the interests of its customers. They must adhere to ethical and moral values and avoid any form of consumer exploitation, such as unfair trade practices, adulteration, and so on.
  • Social Responsibility: As a business earns profits by selling various goods and services to customers, it becomes their responsibility to look after their interests and satisfaction.
  • Government Interference: Any business that engages in any form of consumer exploitation, such as unfair trade practices, adulteration, and so on, invites government intervention. Such government meddling taints the company’s goodwill and image. As a result, it is in the best interests of the business to voluntarily follow such practices that protect the interests of the consumers.

Long Answer Type Questions:

1. Explain the rights and responsibilities of a consumer.
Ans: The Consumer Protection Act provides six rights to consumers. They are as follows
(i) Right to Safety
The consumer has a right to be protected against goods and services which are hazardous to life, e.g., sometimes we purchased the food items of low quality which causes severe
problems. Thus, in this case, we should purchased good quality and FPO labelled products.
(ii) Right to be Informed
The consumer has a right to have complete information about the product, which he intends to buy including its ingredients, date of manufacture, price , quantity, directions for use etc. Under the legal framework of India manufactures have to provide such information on the package and label of the product.
(iii) Right to Choose
The consumer has the freedom to choose from a variety of products. The marketers should offer a wide variety of products and allow the consumer to make a choice and choose the product which is most suitable. ‘
(iv) Right to be Heard
The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service. It is because of this reason that many enlightened business firms have set up their own consumer service and grievance cells.
(v) Right to Seek Redressal
The Consumer Protection Act provides a number of reliefs to the consumer including replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer etc.
(vi) Right to Consumer Education
The consumer has a right to acquire knowledge about products. He should be aware about his rights and the reliefs available to him in case of a product/service falling short of his expectations. Many consumer organisations and some enlightened businesses are taking an active part in educating consumers in this respect.
Consumer Responsibilities
A consumer must be aware about these responsibilities while purchasing, using and consuming goods and services
(i) Consumer must be aware of all their rights.
(ii) Consumer must be careful while purchasing a product.
(iii) He should file complaint for the redressal of genuine grievances.
(iv) Consumer must buy a standardised good.
(v) He should ask for a cash-memo on purchase of goods and services

2. What are various ways in which the objective of consumer protection can be achieved? Explain the role of consumer organisations and NGOs in this regard?
Ans: There are various ways in which the objective of consumer protection can be achieved
(i) Self Regulation by Business Socially responsible firms follow ethical standards and practices in dealing with their customers. Many firms have set up their customer service and grievance cells to redress the problems and grievances of their consumers.
(ii) Business Associations
The associations of trade, commerce and business like Federation of Indian Chambers of Commerce of India (FICCI) and Conference of Indian Industries (ClI) have laid down their code of conduct which lays down for their members the guidelines in their dealings with the customers.
(iii) Consumer Awareness
A consumer, who is well informed about his rights and the reliefs, would be in a position to raise his voice against any unfair trade practices or exploitation.
(iv) Consumer Organisations
Consumer organisations plays an important role in educating consumers about their rights and protecting them. These organisations can force business firms to avoid malpractices and exploitation of consumers.
(v) Government
The Government can protect the interests of the consumers by enacting various legislations. The legal framework in India encompasses various legislations which provide protection to consumer, the most important of these regulations is the Consumer Protection Act, 1986. The Act provides for a three-tier machinery at the District, State and National levels for redressal of consumer grievance.
Role of Consumer Orgs and NGOs
Consumer organisation and NGOs perform several functions for the protection and promotion of interest of consumers. In India, these
associations are performing lots of functions some of them are
(i) Educating the general public about consumer rights by organising training programmes, seminars and workshops.
(ii) Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available and other – matters of interest.
(iii) Carrying out comparative testing of consumer products in accredited laboratories to test relative qualities of competing brands and
publishing the test results for the benefit of consumers.
(iv) Encouraging consumers to strongly protest and take an action L against unscrupulous, exploitation and unfair trade practices of sellers.
(v) Providing legal assistance to consumers by providing aid, legal advice etc in seeking legal remedy.
(vi) Filing complaints in appropriate consumer courts on behalf of the consumers.
(vii) Taking an initiative in filing cases in consumer court in the interest of the general public, not for any individual.https://googleads.g.doubleclick.net/pagead/ads?client=ca-pub-7398766921532682&output=html&h=280&adk=1731550593&adf=20262191&pi=t.aa~a.1381849204~i.22~rp.4&w=750&fwrn=4&fwrnh=100&lmt=1639029454&num_ads=1&rafmt=1&armr=3&sem=mc&pwprc=3683862639&psa=1&ad_type=text_image&format=750×280&url=https%3A%2F%2Fwww.learncbse.in%2Fncert-solutions-for-class-12-business-studies-chapter-12-consumer-protection%2F&flash=0&fwr=0&pra=3&rh=188&rw=750&rpe=1&resp_fmts=3&wgl=1&fa=27&adsid=ChEIgJ7hjQYQtOusuuXdh6XRARI5AFfg2fGkZA9HNEq3kSPeCuB5NVBhdpfFJaenmEVHPH9mTXT88J0KxsJk-nSOMWDeC_FscMmPNKm4&uach=WyJXaW5kb3dzIiwiMTAuMC4wIiwieDg2IiwiIiwiOTYuMC40NjY0LjkzIixbXSxudWxsLG51bGwsIjY0Il0.&tt_state=W3siaXNzdWVyT3JpZ2luIjoiaHR0cHM6Ly9wYWdlYWQyLmdvb2dsZXN5bmRpY2F0aW9uLmNvbSIsInN0YXRlIjoxN31d&dt=1639542068540&bpp=2&bdt=18957&idt=2&shv=r20211207&mjsv=m202112060101&ptt=9&saldr=aa&abxe=1&cookie=ID%3Dc1df342b19723764-227cad9c69cf0002%3AT%3D1639218299%3ART%3D1639218299%3AS%3DALNI_Ma8TICz7yUoaoG-9IftcUzf9aclAQ&prev_fmts=0x0%2C728x280%2C1254x579&nras=3&correlator=5997228378489&frm=20&pv=1&ga_vid=818115747.1639218298&ga_sid=1639542050&ga_hid=955185195&ga_fc=1&u_tz=330&u_his=1&u_h=715&u_w=1270&u_ah=681&u_aw=1270&u_cd=24&u_sd=1.513&dmc=8&adx=57&ady=5587&biw=1254&bih=579&scr_x=0&scr_y=3305&eid=31063751%2C182982000%2C182982200%2C31063858%2C31063247%2C21067496&oid=2&pvsid=237601351877984&pem=742&tmod=717&eae=0&fc=1408&brdim=0%2C0%2C0%2C0%2C1270%2C0%2C1270%2C681%2C1270%2C578&vis=1&rsz=%7C%7Cs%7C&abl=NS&fu=128&bc=31&ifi=4&uci=a!4&btvi=1&fsb=1&xpc=aSOJBfzGek&p=https%3A//www.learncbse.in&dtd=55

3. Explain the redressal mechanism available to consumers under the Consumer Protection Act, 1986?
Ans: For the redressal of consumer grievances, the Consumer Protection Act provides for setting up of a three-tier enforcement machinery at the District, State and the National levels.https://googleads.g.doubleclick.net/pagead/ads?client=ca-pub-7398766921532682&output=html&h=280&adk=1733057069&adf=2420699232&pi=t.aa~a.1680580231~i.4~rp.1&w=750&fwrn=4&fwrnh=100&lmt=1639029454&num_ads=1&rafmt=1&armr=3&sem=mc&pwprc=3683862639&psa=1&ad_type=text_image&format=750×280&url=https%3A%2F%2Fwww.learncbse.in%2Fncert-solutions-for-class-12-business-studies-chapter-12-consumer-protection%2F&flash=0&fwr=0&pra=3&rh=188&rw=750&rpe=1&resp_fmts=3&wgl=1&fa=27&adsid=ChEIgJ7hjQYQtOusuuXdh6XRARI5AFfg2fGkZA9HNEq3kSPeCuB5NVBhdpfFJaenmEVHPH9mTXT88J0KxsJk-nSOMWDeC_FscMmPNKm4&uach=WyJXaW5kb3dzIiwiMTAuMC4wIiwieDg2IiwiIiwiOTYuMC40NjY0LjkzIixbXSxudWxsLG51bGwsIjY0Il0.&tt_state=W3siaXNzdWVyT3JpZ2luIjoiaHR0cHM6Ly9wYWdlYWQyLmdvb2dsZXN5bmRpY2F0aW9uLmNvbSIsInN0YXRlIjoxN31d&dt=1639542068548&bpp=2&bdt=18965&idt=2&shv=r20211207&mjsv=m202112060101&ptt=9&saldr=aa&abxe=1&cookie=ID%3Dc1df342b19723764-227cad9c69cf0002%3AT%3D1639218299%3ART%3D1639218299%3AS%3DALNI_Ma8TICz7yUoaoG-9IftcUzf9aclAQ&prev_fmts=0x0%2C728x280%2C1254x579%2C750x280&nras=4&correlator=5997228378489&frm=20&pv=1&ga_vid=818115747.1639218298&ga_sid=1639542050&ga_hid=955185195&ga_fc=1&u_tz=330&u_his=1&u_h=715&u_w=1270&u_ah=681&u_aw=1270&u_cd=24&u_sd=1.513&dmc=8&adx=57&ady=5945&biw=1254&bih=579&scr_x=0&scr_y=3677&eid=31063751%2C182982000%2C182982200%2C31063858%2C31063247%2C21067496&oid=2&psts=AGkb-H-xShvOcvFo31tv9SJinAw9SZsm91qxLcN117-lZ5iUK1fK8wKsLKzzVZBnWTNvwnQp7oShXakQsw10%2CAGkb-H8aty6eLlCpBu8d7eJzie0AbZyxU5CmYOTSpW3z_7Eow1r9gPsPCUtW-wkW–ZweuPrRmY4wmXZyT41&pvsid=237601351877984&pem=742&tmod=717&eae=0&fc=1408&brdim=0%2C0%2C0%2C0%2C1270%2C0%2C1270%2C681%2C1270%2C578&vis=1&rsz=%7C%7Cs%7C&abl=NS&cms=2&fu=128&bc=31&ifi=5&uci=a!5&btvi=2&fsb=1&xpc=GP1ViUK5WA&p=https%3A//www.learncbse.in&dtd=2689
(i) District Forum A complaint can be made to the appropriate District Forum when the value of goods or services, along with the compensation claimed, does not exceed ? 20 lakhs. In case the aggrieved party is not satisfied with the order of the District Forum, he can appeal before the State Commission within 30 days.https://googleads.g.doubleclick.net/pagead/ads?client=ca-pub-7398766921532682&output=html&h=280&adk=1733057069&adf=2554531097&pi=t.aa~a.1680580231~i.8~rp.1&w=750&fwrn=4&fwrnh=100&lmt=1639029454&num_ads=1&rafmt=1&armr=3&sem=mc&pwprc=3683862639&psa=1&ad_type=text_image&format=750×280&url=https%3A%2F%2Fwww.learncbse.in%2Fncert-solutions-for-class-12-business-studies-chapter-12-consumer-protection%2F&flash=0&fwr=0&pra=3&rh=188&rw=750&rpe=1&resp_fmts=3&wgl=1&fa=27&adsid=ChEIgJ7hjQYQtOusuuXdh6XRARI5AFfg2fGkZA9HNEq3kSPeCuB5NVBhdpfFJaenmEVHPH9mTXT88J0KxsJk-nSOMWDeC_FscMmPNKm4&uach=WyJXaW5kb3dzIiwiMTAuMC4wIiwieDg2IiwiIiwiOTYuMC40NjY0LjkzIixbXSxudWxsLG51bGwsIjY0Il0.&tt_state=W3siaXNzdWVyT3JpZ2luIjoiaHR0cHM6Ly9wYWdlYWQyLmdvb2dsZXN5bmRpY2F0aW9uLmNvbSIsInN0YXRlIjoxN31d&dt=1639542068556&bpp=1&bdt=18973&idt=1&shv=r20211207&mjsv=m202112060101&ptt=9&saldr=aa&abxe=1&cookie=ID%3Dc1df342b19723764-227cad9c69cf0002%3AT%3D1639218299%3ART%3D1639218299%3AS%3DALNI_Ma8TICz7yUoaoG-9IftcUzf9aclAQ&prev_fmts=0x0%2C728x280%2C1254x579%2C750x280%2C750x280&nras=5&correlator=5997228378489&frm=20&pv=1&ga_vid=818115747.1639218298&ga_sid=1639542050&ga_hid=955185195&ga_fc=1&u_tz=330&u_his=1&u_h=715&u_w=1270&u_ah=681&u_aw=1270&u_cd=24&u_sd=1.513&dmc=8&adx=57&ady=6355&biw=1254&bih=579&scr_x=0&scr_y=4044&eid=31063751%2C182982000%2C182982200%2C31063858%2C31063247%2C21067496&oid=2&psts=AGkb-H-xShvOcvFo31tv9SJinAw9SZsm91qxLcN117-lZ5iUK1fK8wKsLKzzVZBnWTNvwnQp7oShXakQsw10%2CAGkb-H8aty6eLlCpBu8d7eJzie0AbZyxU5CmYOTSpW3z_7Eow1r9gPsPCUtW-wkW–ZweuPrRmY4wmXZyT41&pvsid=237601351877984&pem=742&tmod=717&eae=0&fc=1408&brdim=0%2C0%2C0%2C0%2C1270%2C0%2C1270%2C681%2C1270%2C578&vis=1&rsz=%7C%7Cs%7C&abl=NS&fu=128&bc=31&ifi=6&uci=a!6&btvi=3&fsb=1&xpc=s2F7QDO69i&p=https%3A//www.learncbse.in&dtd=2779
(ii) State Commission A complaint can be made to the appropriate State Commission when the value of the goods or services, along with the compensation claimed, exceeds ? 20 lakhs but does not exceed Rs 1 crore. The appeals against the orders of District Forum can also be filed before the State Commission. In case the party is not satisfied with the order of the State Commission, he can appeal before the National Commission within 30 days of the passing of the order by State Commission.https://googleads.g.doubleclick.net/pagead/ads?client=ca-pub-7398766921532682&output=html&h=280&adk=1733057069&adf=3755065469&pi=t.aa~a.1680580231~i.12~rp.1&w=750&fwrn=4&fwrnh=100&lmt=1639029454&num_ads=1&rafmt=1&armr=3&sem=mc&pwprc=3683862639&psa=1&ad_type=text_image&format=750×280&url=https%3A%2F%2Fwww.learncbse.in%2Fncert-solutions-for-class-12-business-studies-chapter-12-consumer-protection%2F&flash=0&fwr=0&pra=3&rh=188&rw=750&rpe=1&resp_fmts=3&wgl=1&fa=27&adsid=ChEIgJ7hjQYQtOusuuXdh6XRARI5AFfg2fGkZA9HNEq3kSPeCuB5NVBhdpfFJaenmEVHPH9mTXT88J0KxsJk-nSOMWDeC_FscMmPNKm4&uach=WyJXaW5kb3dzIiwiMTAuMC4wIiwieDg2IiwiIiwiOTYuMC40NjY0LjkzIixbXSxudWxsLG51bGwsIjY0Il0.&tt_state=W3siaXNzdWVyT3JpZ2luIjoiaHR0cHM6Ly9wYWdlYWQyLmdvb2dsZXN5bmRpY2F0aW9uLmNvbSIsInN0YXRlIjoxN31d&dt=1639542068563&bpp=1&bdt=18980&idt=1&shv=r20211207&mjsv=m202112060101&ptt=9&saldr=aa&abxe=1&cookie=ID%3Dc1df342b19723764-227cad9c69cf0002%3AT%3D1639218299%3ART%3D1639218299%3AS%3DALNI_Ma8TICz7yUoaoG-9IftcUzf9aclAQ&prev_fmts=0x0%2C728x280%2C1254x579%2C750x280%2C750x280%2C750x280&nras=6&correlator=5997228378489&frm=20&pv=1&ga_vid=818115747.1639218298&ga_sid=1639542050&ga_hid=955185195&ga_fc=1&u_tz=330&u_his=1&u_h=715&u_w=1270&u_ah=681&u_aw=1270&u_cd=24&u_sd=1.513&dmc=8&adx=57&ady=6791&biw=1254&bih=579&scr_x=0&scr_y=4601&eid=31063751%2C182982000%2C182982200%2C31063858%2C31063247%2C21067496&oid=2&psts=AGkb-H-xShvOcvFo31tv9SJinAw9SZsm91qxLcN117-lZ5iUK1fK8wKsLKzzVZBnWTNvwnQp7oShXakQsw10%2CAGkb-H8aty6eLlCpBu8d7eJzie0AbZyxU5CmYOTSpW3z_7Eow1r9gPsPCUtW-wkW–ZweuPrRmY4wmXZyT41&pvsid=237601351877984&pem=742&tmod=717&eae=0&fc=1408&brdim=0%2C0%2C0%2C0%2C1270%2C0%2C1270%2C681%2C1270%2C578&vis=1&rsz=%7C%7Cs%7C&abl=NS&fu=128&bc=31&ifi=7&uci=a!7&btvi=4&fsb=1&xpc=SkkocALiuP&p=https%3A//www.learncbse.in&dtd=3505
(iii) National Commission A complaint can be made to the National Commission when the value of the goods or services, along with the compensation claimed exceeds Rs 1 crore. The appeals against the orders of a State Commission can also be filed before the National Commission. An order passed by the National Commission in a matter of its original justification is appealable before the supreme court. This means that only those appeals, where the value of goods + services in question, along with the compensation claimed, exceeded Rs. 1 crore and where the aggrieved party was not satisfied with the order of the National Commission, can be taken to the Supreme Court of India.

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